Manufacturer's 10 Year Warranty

Mantra Inspired Furniture (MIF) and its manufacturing partner, The Wilenstein Company, warrants its products to be free from defects in materials and workmanship for a period of 10 years from the date of purchase. This warranty is applicable to products in use by their original purchaser. This warranty does not apply to components and materials not manufactured by MIF and its manufacturing partner, The Wilenstein Company. These are subject to the specific warranties of their manufacturers (if any). Repairs or replacement of any defect covered under this warranty by MIF will be made, at our option and method, at no charge to the original purchaser. Wilenstein’s judgement is final and binding with respect to the nature or cause of defects or damage, and the necessity or manner or repair or replacement.


All products sold under PC+A Collection, and Mantra Inspired Furniture brand are backed by our 10-year warranty, except as limited or described below.


3 years: outdoor products


5 years: Parts and Components: Furniture lock systems. Furniture Casters


3 years: All service parts; electric motors for adjustable desks. (except where motor manufacturer’s warranty is less than 3 years.)


2 years: Electrical components (switch, control box, etc.) on height- adjustable surface desks.


Other Manufacturers’ Products:


MIF does not warrant other manufacturers’ product but will pass through to the original purchaser any warranty supplied by other manufacturers to the extent possible, including, but not limited to, open-line laminates.


Provisions that apply to all MIF products and services:


MIF warrants the products sold by it to be free from defects in material and workmanship, regardless of the number of shifts during which the products are used, for the warranty periods specified below.


This limited warranty covers the sale of MIF product in all countries. Not all of the product lines appearing on this list are marketed by MIF in all countries, and appearance on this list does not imply an offer for sale of a product line in a particular place. Product line availability is defined in current price lists applicable to different regions.


During the applicable warranty period, Mantra Inspired Furniture, as its sole obligation, will repair or replace (at its option) any product, part, or component covered by this warranty and sold after the effective date of this warranty, which fails under normal use as a result of a defect in material or workmanship. Wilenstein will repair or replace the aforementioned product, part, or component with a comparable product, part, or component.


This warranty extends only to the original purchasers who acquire new product from Mantra Inspired Furniture, its subsidiaries, or its authorized resellers. Any product, part, or component must have been used according to MIF’s published instructions and
installed and maintained by a MIF trained technician or an authorized MIF dealer installer. If these requirements are met, warranty coverage will be extended. Any misuse, abuse, or modification to the original product voids the warranty. MIF does not warrant the performance of the product when used in combination with other than original MIF product.


Limited warranty only covers MIF provided products, components, and related repair work performed by MIF authorized dealers.


The warranty period starts from the date of purchase.


This document inclusively describes all of the warranties given and remedies available with respect to the company’s products and services. MIF and its subsidiaries disclaim any other warranty whether express or implied, statutory or otherwise, in relation to the products.


Mantra Inspired Furniture does not warrant:

 

  • natural variations in woodgrain or figure or the presence of character marks

  • changes in surface finishes, including colorfastness, due to aging, exposure to light or direct sunlight

  • marks, scars, or wrinkles occurring naturally in leather

  • veins, marks, voids, fissures, or cracks found naturally in stone

  • failure resulting from normal wear and tear

  • pilling of textiles

  • matching of colors, grains, or textures of natural materials

  • colorfastness or the matching of colors of textiles or surface finishes, including an exact match to cuttings, samples, or swatch cards

  • damage, marking, or staining of veneer surfaces due to contact with rubber or similar compounds; damage from sharp objects or imprinting from writing instruments

  • changes in the decibel level of motors or mechanisms utilized in height- adjustable products

  • damage or marking of materials or abrading of textiles over time caused by sharp or foreign objects

  • discoloration of textiles and surface materials due to soiling, stains, or dye transfer from clothing, including denim


MIF tests Customer’s Own Material (COM) and other customer- supplied items for manufacturing quality only and does not provide any warranty with regard to these materials.


MIF does not warrant products that are exposed to extreme environmental conditions or that have been subject to improper storage.


TO THE EXTENT ALLOWED BY LAW, ANY IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED AND TO THE EXTENT THEY ARE LEGALLY REQUIRED, ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY.


Mantra Inspired Furniture SHALL NOT BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES.


Applies in US only: Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in the two preceding paragraphs may not apply. This warranty gives the purchaser specific legal rights; however, the purchaser may also have other rights that may vary from state to state.


Applies outside US: Except as stated above, MIF will not be liable for any loss or damage (including costs) however caused, whether direct or consequential, incurred or suffered by the purchaser or any third party in respect of the products, but nothing contained herein will or will be considered to exclude or restrict any liability on Wilenstein’s part for death or personal injury resulting from negligence. Effective January 2020

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Mantra Inspired Furniture | (757) 623-7760 | © 2020 All Rights Reserved | 7420 Central Business Park Dr., Suite 4, Norfolk, VA 23513